Mission, Vision and Values
The world is evolving, as do the services that companies provide to
their customers. To belong to the future means to search for those
means of creating a better service and the best value for money for
your clients. Airport Transfer Cars Ltd will be on the private hire
market in 2024 and beyond; this will be achieved through strong
values, a great vision and a well-defined mission. We are determined
to create a long-term road for our company and also a win-win
partnership with our clients.
Our Mission
The company’s mission is to constantly help improve the quality of
minicab services in London for both customers and drivers. We
dedicate our time and efforts with a well-defined purpose in mind
– that of providing better services in the private hire sector. We
build our actions and decisions with two fundamental objectives in
mind:
Our customers – we aim to provide not only reliable services in
the London private hire sector but also the best value for money
to all our clients;
• Our drivers – we believe in offering each day a professional
work environment that offers equal opportunities for all
employees.
Our Vision
The vision of the company is to become the leader in the London
Private Hire sector of business. For that, we are constantly
trying to expand our horizons and increase the quality of the
services we provide. To achieve this, we established long-term
principles regarding the following:
• People: be the best workplace, where people feel confident,
inspired and have equal opportunities.
• Service portfolio: offer the best services and anticipate the
market’s needs.
• Quality: make our customers a priority by constantly improving
the quality of the services we provide.
• Partners: creating long-term partnerships that will provide
value to its stakeholders
• Reputation: be a trustworthy company in the eyes of our
customers, market and all partners.
• Profit: maximise our long-term revenue while taking care that
our overall responsibilities are fulfilled.
• Sustainability: providing the best financial results while
incorporating environmental obligations into our day-to-day
decisions.
Core Values
To make a decision, we rely on several values. These core values
are not only the guide to our day-to-day activities but also, our
strongest beliefs.
• Reliability – we aim to deliver what we promise – courteous
drivers and clean cars
• Flexibility – we are very open-minded with our employees,
drivers and clients
• Integrity – we are credible and trustworthy
• Excellence – we aim to deliver quality services at all times
• Equality – we create an equal environment for our employees and
clients
• Respect – always value our clients and each other
• “Can do” attitude – we put an effort into everything;
• Opportunities – we strive to provide new and better
opportunities each day;
• Politeness – be friendly and polite no matter the situation;
• Punctuality – we respect and apply the “always be on time”
policy.
Our mission, vision and values revolve around one particular aspect
– the market. We nurture the relationship with our clients and not
only do we pay attention to their problems and complaints, but we
also try to anticipate their needs and desires, to provide better,
faster and innovative solutions.
Here at Airport Transfer Cars Ltd, we take what we do very
seriously.
• Every error we make is a well-learned and cherished lesson.
• Every service we provide we pour our soul and effort into it.
• Every decision we take is a step forward to achieving our
vision.
We welcome you with friendship, professionalism and respect!
Join us today
All rights reserved | 247 Airport Transfer | 2025